Skip to content

Return & Shipping Policy

Payment Policy

milk + honey accepts MasterCard, Visa, American Express, Discover, and Afterpay.

2023 Holiday Shipping Dates

Recommended send-by dates for expected delivery before December 25

  • USPS and UPS Ground: Order by Friday, December 15th, 2023

  • UPS 2 Day: Order by Tuesday, December 19th 2023

  • UPS Next Day: Order by Wednesday, December 20th 2023

Return & Refund Policy

Items purchased on milkandhoney.com may be returned within 15 days of the original purchase for a full refund.
  • To initiate a return, please email ordersupport@milkandhoney.com with your order number as well as the return request. We will provide you with a pre-paid return shipping label to mail your return items to our warehouse, located at 2032 Centimeter Cir, Austin, TX 78758.   

  • Once the returned merchandise is received into our warehouse, we will initiate the refund, which will reflect in your bank account within 3 to 5 business days. 

  • Therabody, TheraFace, and SolaWave items are not eligible for returns.
For any questions and/or concerns regarding returns, please contact ordersupport@milkandhoney.com or call us directly at 512.949.3652.

Shipping Policy

For domestic orders, we offer a flat standard shipping rate of $10.00 on all orders under $75.

For domestic orders of $75 or more, we offer complimentary / free shipping.

All subscriptions qualify for complimentary domestic shipping.

Due to supply chain disruptions, we have temporarily halted international shipments. We apologize for the inconvenience, and will provide an update when we resume international shipping.