AN IMPORTANT MESSAGE TO OUR CUSTOMERS:
milk + honey Authorized Dealer and Warranty Statement
milk + honey is firmly committed to providing our customers with best in class, reliable health and beauty products through our website and authorized dealers. Our policy is to honor product warranties only on products purchased from milk + honey or an authorized milk + honey dealer and only accompanied by a receipt or proof of purchase. If you purchase a milk + honey product from an unauthorized dealer, your milk + honey warranty will not be valid.
If you return an item to milk + honey for replacement, and that item is verified as either counterfeit or a product not manufactured by milk + honey, you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost. This cost will be a shipping and handling fee of $50. Shipments are sent via a shipping service only.
Unfortunately, there are some websites and dealers who claim to be authorized milk + honey resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from milk + honey. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your milk + honey product by ensuring that you only purchase milk + honey products from milk + honey directory or from an Authorized milk + honey Dealer.
For warranty service, please Contact Us, and we will guide you through the warranty process.